Shipping policy

Shipping Policy

Welcome to Woolsey Innovative Solutions/Idawizard Works! We strive to provide you with the best shopping experience, including prompt and reliable shipping services.

Processing Times:

  • Orders are processed within [1-2 business days] from the time of purchase.

  • Orders placed after 5:00 pm will be processed on the following business day.

Shipping Methods and Costs: 

  • Shipping costs vary based on the chosen method, destination, and weight of the items. These costs will be displayed at checkout.

Shipping Locations:

  • We currently ship to United States/Canada.

  • Unfortunately, we are unable to ship to Non-North American addresses.

Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with tracking information.

International Shipping:

  • Duties, taxes, and customs fees for international shipments are the responsibility of the buyer. Please check your country's import policies before placing an order.

Shipping Issues:

  • Lost or delayed shipments: If your order does not arrive within two-weeks, please contact our customer support at info@woolseyinnovative.com.

  • Damaged packages: If you receive a damaged package, please notify us immediately with photos.

Thank you for choosing Woolsey Innovative Solutions/Idawizard Works! We value your trust and aim to deliver your orders with care and efficiency.